Legal
Last updated: April 2025
When you request a quote or contact us through our website, we collect your name, phone number, email address, and property address. We may also collect information you voluntarily provide such as service preferences or questions.
We use your information solely to provide and improve our services: responding to quote requests, scheduling services, sending appointment reminders and confirmations, and following up after service. We do not sell, rent, or share your personal information with third parties for marketing purposes.
By providing your phone number, you consent to receive text messages and calls from Cooper Cleaning LLC related to your quote, appointment, or service. Standard message and data rates may apply. You can opt out at any time by replying STOP to any text message.
Our website may use standard analytics tools (such as Google Analytics) to understand how visitors use our site. This data is anonymous and aggregated. We use it only to improve our website experience.
We retain your contact information for as long as necessary to provide services and maintain business records, typically up to 3 years. You may request deletion of your data at any time.
We take reasonable steps to protect your information from unauthorized access or disclosure. However, no method of data transmission or storage is 100% secure.
We use third-party platforms (such as scheduling and CRM tools) to manage appointments and customer communication. These platforms have their own privacy policies. We only share the minimum information necessary to provide our services.
You have the right to request access to, correction of, or deletion of your personal information at any time. To exercise these rights, contact us at (765) 730-5641.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website or services after changes constitutes acceptance.
Questions about this Privacy Policy? Call us at (765) 730-5641 or reach us via the contact form on our website.
Have questions about your data?
Call us directly — we're happy to help.